Detailed Specialist Cleaning

Biohazard, hoarder & deep cleaning specialists

We provide compliant specialist cleaning services, including biohazard cleaning, mould removal, hoarder clearance, squat clean-ups, and needle sweeps. With over 10 years of experience and accreditations including SMAS and CHAS, our trained team deliver safe, effective cleaning for complex, high-risk, or sensitive environments.

Companies We Have Served

Our Specialist Cleaning Services

We deliver specialist cleaning for biohazards, hoarder clearances, squat clean-ups, mould, and deep property cleans. Every job is carried out by trained operatives following strict health and safety protocols.

Mould Removal & Cleaning

We carry out safe and effective mould remediation using professional methods including containment, dry fogging and ventilation. Every job is risk-assessed, with follow-up visits and reporting available to ensure long-term results and reduce the chance of recurrence in treated areas.

Bodily Fluids Cleaning (e.g., blood and faeces)

We clean and disinfect areas affected by bodily fluids using clinical-grade sanitisers and PPE. All waste is handled as hazardous and disposed of compliantly. ATP testing can be provided to verify cleanliness and confirm that the area is safe for use.

Needle Sweeps & Sharps Removal

We perform systematic needle sweeps using gridding techniques and PPE to safely locate and collect sharps. Each item is treated as clinical waste and disposed of correctly. After every job, a detailed photographic report is provided for complete transparency and reassurance.

Bird Droppings Removal (Guano)

We remove hazardous bird droppings using specialist cleaning agents and full PPE. Our process neutralises harmful microorganisms and restores affected areas to a safe, clean standard. This service is ideal for buildings, balconies, void properties and outdoor areas exposed to nesting.

Squat Cleaning & Clearance

We clean and restore properties affected by squatting, including removal of hazardous items, drug paraphernalia, waste and odours. All biological risks are treated in line with health and safety standards. The property is left disinfected, clear and ready for next steps.

Hoarder Cleaning

We provide structured, respectful cleaning of hoarded properties, from item removal to full disinfection. Our trained team follows strict safety procedures, using PPE and professional equipment to restore the space to a clean, clear condition suitable for future use or occupancy.

Property Deep Cleaning

We deliver intensive deep cleaning for neglected, void or severely unclean properties. Using professional equipment and industrial-grade products, we remove grime, waste and contamination. Every job is carried out by trained operatives and includes photographic reporting for full visibility and compliance.

Book Your Specialist Cleaning Today

We handle the cleaning tasks standard services can’t, from hoarder clearances and biohazards to mould, sharps and more. Every job is completed safely, discreetly, and in full compliance with health and safety regulations.

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Our Specialist Cleaning Helps

Specialist Cleaners Since 2014

With over 10 years of industry experience and trusted by more than 80 letting agents, Hashtag Clean is a recognised name in Epsom and across Surrey. Known for delivering reliable results, fair pricing, and responsive service, we’re the go-to choice for tenants, landlords, and property professionals throughout the region.

What Sets Us Apart?

We deliver responsive, compliant specialist cleaning with trained operatives, flexible scheduling, and detailed reporting. Backed by dedicated support, we’re trusted by councils, housing teams, and property professionals across the South East.

Specialist Cleaning

We tackle complex cleaning tasks like biohazards, hoarder clearance and squat clean-ups, restoring properties to a safe, hygienic, and compliant condition.

Committed to Health and Safety

We’re SMAS and CHAS accredited, with strict procedures in place to meet UK regulations and keep people, properties, and environments safe.

Reliable and Flexible Support

Our responsive service and dedicated office team ensure your cleaning job is handled quickly, efficiently, and with minimal disruption.

Client Reporting

We provide detailed post-clean reports with images and test results, giving you full visibility and documented proof of a safe, completed job.

Trained & Accredited Cleaners

All work is completed by trained, CPD-accredited operatives with specialist knowledge in handling hazardous and high-risk cleaning environments.

Trusted by Professionals

We’re trusted by housing teams, councils and property professionals across the South East for our discretion, compliance, and consistent results.

11

Years Established

80+

Letting Agents Working with Us

16,750+

Tenancy Cleaning Jobs Completed

70+

5- Star Reviews

Our Specialty Cleaning Team

Michal Nemcek

Operations Leader

Chloe Mcintosh

Operations Leader | Contract Cleaning

Maja

Senior Cleaning Team Leader

Frequently Asked Questions

How quickly can you respond to an emergency clean?

We aim to attend urgent calls as soon as possible, often within a few hours. For biohazards and high-risk tasks, swift response is vital to reduce health risks and property damage.

Are your operatives fully trained and insured?

Yes, all our staff are CPD‑accredited and hold relevant training in hazardous environments. We carry full liability and professional indemnity insurance to protect you and your property.

Which areas do you serve?

Yes, we provide specialist cleaning services across Surrey, Sussex, and Kent. Our teams are locally based, allowing us to respond quickly to jobs throughout the region, whether scheduled or urgent.

Can I re‑enter the property after cleaning?

Once the operation is complete and we issue a clearance report, the space is safe for reoccupation. We’ll advise you on any additional airing or precautions based on the job.

How do you dispose of hazardous waste and sharps?

We segregate, label, and dispose of all clinical and hazardous waste via licensed carriers. Sharps and needles are handled under strict protocols and passed to approved disposal facilities.

Will you provide documentation and proof of the work done?

Absolutely. After each job, we provide a full report with photos, scope of work, any test results (ATP / Protein), and certification for your records or compliance needs.

Is it safe for me or others to remain onsite during cleaning?

In most high-risk jobs, we recommend vacating the affected area or property during cleaning to maintain safety. We’ll give clear instructions depending on job type and risk factors.

What determines the cost of specialist cleaning?

Pricing depends on factors like the scale of contamination, job complexity, materials required, access constraints, and whether testing or multiple visits are needed.

Can you handle hoarder and squat‑clearance jobs?

Yes, we regularly clear hoarded homes or properties used by squatters. We remove waste, disinfect surfaces, decontaminate areas, and restore the property to a safe, habitable state.

What regulations do you comply with for biohazards?

We operate under COSHH, the Health & Safety at Work Act, Hazardous Waste Regulations, and relevant UK guidance. Our processes and disposal methods always meet statutory standards.

Areas We Serve for Specialist Cleaning

We proudly serve the following areas with professional specialist cleaning

Contact Us

Need help with specialist cleaning? Get in touch with our team by phone or using the form, we’re here to assist with fast, compliant solutions across Surrey, Sussex, and Kent.